For purchase made through Apple/iTunes
Unfortunately we can't refund the purchase for you but you just need to follow their instructions here and you should be able to get a refund: https://support.apple.com/en-us/HT204084
For purchases made through Google Play
Please send us a message through Sworkit's Help Center in the side menu of the app or email us directly at email@example.com and we can assist.
For purchases on sworkit.com or app.sworkit.com
Life happens and we get that. Depending on how you started your subscription, we have a few options available for refunds.
- Hit Pause: You can pause your account for up to 12 months. When you continue your membership, you can pick up right where you left off. This means, if you had your Sworkit membership for 4 months before pausing your account, you'll have 8 months of membership available when you resume your subscription.
- 14-day Money Back Guarantee: You can receive a refund up to 14 days after you sign up. Realize Sworkit isn't for you? Let us know within 14 days for a full refund.
- Pay it Forward: You can gift the remaining time left on your Sworkit membership. If it's past the 14-day mark and you don't want to pause your account, give the gift of Sworkit to a friend or family member.
If you need to exercise any of the above options (see what we did there?) send an email to firstname.lastname@example.org or reach out via the chat button located in the bottom right corner.