Skip to main content
All CollectionsTroubleshooting
Getting Help with Challenges
Getting Help with Challenges

Everything you need to make sure you're set up for a challenge!

Victoria avatar
Written by Victoria
Updated over 2 years ago

Did you sign up for a challenge but need help getting set up? You've come to the right place! Here are the most common questions we get about joining a challenge.


SYNCING DEVICES & LOGGING ACTIVITY

Have a mobile device or wearable fitness tracker (FitBit, Garmin, Polar, Apple watch, mobile phone) to count or log your activity?
Click here to learn how to sync your preferred health app with Sworkit.


Need to log external activity or workouts?
Click here to learn how to log external activity in the app.

Didn't find what you needed above?

Click here to search our "sync" articles for more syncing options.


COUNTING STEPS

Need help counting your steps in the app?
Click here to learn how. (You cannot add steps manually —you will need to sync with an external device).


ADDING YOUR NAME TO YOUR PROFILE

Don't see your name on the challenge leaderboards?
Click here to edit your profile and add your name!


If you need additional assistance, our Customer Support Heroes are happy to help. You can reach us by email at support@sworkit.com or by going to your Sworkit app’s main menu, selecting “Help Center” and clicking on Contact Support.

Did this answer your question?