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Team Challenge FAQs

Eager to try out our new Team Challenge features? Here's everything you need to know!

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Written by Bridgette
Updated over 2 weeks ago

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Take a look at how to create a team 👇

Q: What is a Team Challenge in Sworkit?


A: A Team Challenge is a fitness competition within your organization where members can join or create teams, compete towards shared fitness goals, and track progress collectively.

Q: How do I join a Team Style Challenge?


A: You can join a Team Challenge if your organization's admin has created one. Look for the active challenges on your Sworkit app home screen or follow a shared challenge link to join.

Q: Can I create my own team within a Team Challenge?


A: If your admin has allowed all participants to create teams, you will see the option to create a team name after you join the challenge.

Q: How do I join an existing team?


A: You can join another member’s team by clicking their unique team link shared with you or by selecting Join Team on the Choose a Team screen when you first join the challenge. To find and join a specific team, click the three dots in the top right corner. Select Add/Edit Teams, use the search bar to find the team you want to join, and then click Join Team.

Q: Who can create a Team Challenge?


A: Only admins from your organization can create and publish Team Challenges through the Admin Portal. If the admin has allowed it, members can freely join and create teams within those challenges.

Q: Can I share my team with others to recruit members?


A: Yes, teams have shareable links that you can distribute to invite others from your organization to join your team. Click the three dots (⋯) in the top right corner of your challenge, select Add/Edit Teams, search for your team, then click the Copy button to copy the team link and share it with others!

Q: Why can't I join my company challenge or team?


A: If your Challenge shows "Private", you may not be logged into Sworkit via your organization's unique link—double-check your login or contact your HR/admin for help. Team grayed out and cannot join? The admin set a team capacity limit, and it's full. No problem—join another open team instead!

Q: What kind of goals are set in Team Challenges?


A: Admins set the challenge goals, which could include total activity minutes or other fitness metrics that each member or the entire team needs to meet.

Q: Is there a leaderboard or ranking during the challenge?


A: Team rankings and real-time stats are typically shown, allowing members to see their team’s standing compared to others in the challenge.

Q: Can I edit my team name after the challenge starts?


A: No, team names cannot be changed. However, you may create a new team or change teams at any time.

Q: Can I leave a challenge or switch teams after it has started?


A: Yes, you may leave a challenge at any time and either join an existing team or create a new team even after the challenge has begun. This allows for flexibility in participation throughout the event.

Q: Can I participate in multiple team challenges?


A: You can join multiple different team challenges with your organization or app, but only join ONE team per challenge.

Q: Is there a limit to how many people can be on my team?


A: The maximum number of members allowed on a team is determined by your organization’s admin when they create the challenge. It can be set to any number or can be unlimited.

Q: What if I accidentally joined the wrong team or want to create a new one during a challenge?


A: No problem! Just tap the three dots in the upper right corner of the challenge screen and select Add/Edit Teams. From there, you can either join a different existing team or create a new one with your preferred name. After creating a new team, you can share the link with others — or your teammates can tap the same three dots and use the Join Team option to find and join it.

Q: Can I delete my team if I want to create a new challenge or leave the team?


A: No, you cannot delete your team directly. If you wish to delete your team, please contact your admin or reach out to our help center for assistance. If you leave the team, the team you created will remain available for others to join.

Q: What if I have technical issues joining or tracking my team challenge?


A: You can consult Sworkit's help center or FAQ section dedicated to challenges and syncing activity from devices to resolve common problems.


Need additional assistance? Contact us through our Help Center's chat option or by emailing support@sworkit.com.

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