Refund options depend on where you originally purchased your Sworkit subscription. Check your My Account section in the Sworkit app to confirm how you subscribed.
Purchased through Apple / iTunes
Sworkit is not able to process refunds for Apple purchases — all billing is managed directly by Apple.
To request a refund from Apple, follow their instructions here: https://support.apple.com/en-us/HT204084
You can also report a problem directly to Apple from any browser.
Purchased through Google Play
Sworkit is not able to process refunds for Google Play purchases — all billing is managed directly by Google.
To request a refund from Google, visit: https://support.google.com/googleplay/answer/2479637
If Google's refund window has passed, email us at support@sworkit.com and we'll see what we can do.
Purchased through Sworkit Web (sworkit.com or app.sworkit.com)
If you subscribed directly through Sworkit's website, we offer the following options:
14-Day Money-Back Guarantee
If you're within 14 days of your original sign-up date and Sworkit isn't the right fit, contact us for a full refund. Email support@sworkit.com with your account email and we'll take care of it.
Pause Your Membership
Not ready to cancel but need a break? You can pause your Sworkit membership for up to 12 months. When you resume, you pick up right where you left off — your remaining subscription time carries over. Email support@sworkit.com to request a pause.
Past the 14-Day Window
If it's been more than 14 days since you signed up, refunds are handled on a case-by-case basis. Reach out to us at support@sworkit.com — we're reasonable people and we want to help find a solution that works for you.
⚠️ Important: Canceling or deleting your Sworkit account does not automatically process a refund. You must contact us or Apple/Google directly as described above.