If you need to make changes to your Sworkit subscription or you'd like to cancel your subscription entirely, open your Sworkit Fitness app, click on "My Account" in the main menu, and follow the steps below: 

Important Notes:
Uninstalling the Sworkit app or deleting your Sworkit account will not cancel your subscription. Make sure you check out the steps below to actually cancel your subscription with Sworkit. 

When you sign up for Sworkit, as long as you remain a member, you'll always pay the same subscription price even if our subscription plans increase in price. That being said, if you cancel your current Sworkit subscription completely and subscribe to Sworkit again later, you'll be charged the subscription price at that time.

General Account Management
To change your email or password, go to "My Account", click on your name, then "Change Email" (if you signed up via email) or "Change Password".

Sworkit's Refund Policy
You can learn more about Sworkit's refund policy here


If you signed up for Sworkit using Apple/iTunes:

  1. Under "My Account", click on "Manage Apple Subscriptions" 
  2. A pop up will appear asking, "Open in iTunes Store?" Select "Open" - this will take you to your iTunes account
  3. In your iTunes account under "Active Subscriptions" you'll see your Sworkit Fitness app listed, click on the gray arrow next to the app name 
  4. Here you can change your subscription options
  5. To cancel your subscription click on "Cancel Subscription", then "Confirm"
  6. If you are successful in canceling your subscription, you'll see a message under "My Account" in red informing you your subscription is set to cancel
  7. You'll continue to have access to Sworkit until the end of your cancellation period

If you signed up for Sworkit using Google Play:

  1. Under "My Account", click on "Manage Google Subscriptions" 
  2. You'll be directed to support.google.com where you can view information on how to pause, cancel, or change your subscription 
  3. To cancel your subscription click the navigation menu and select "Google Play" - this will take you to the Google Play Store
  4. In the Google Play Store, open the navigation menu located in the top left of the screen and click "My apps & games"
  5. Next, select "Sworkit Fitness: Workouts & Plans Made Simple"
  6. Here you can either change your payment options or cancel your subscription by clicking on "Cancel Subscription"
  7. If cancelling, you'll be asked, "What's making you cancel?" After you answer this question you can click "Continue" to proceed
  8. Click "Cancel Subscription" to complete the cancellation process - you'll see a notification that says "Subscription will be canceled"
  9. If you are successful in canceling your subscription, you'll see a message under "My Account" in red informing you your subscription is set to cancel
  10. You'll continue to have access to Sworkit until the end of your cancellation period

If you signed up for Sworkit via our Sworkit Web app (app.sworkit.com):

  1. Visit app.sworkit.com or in your mobile app under "My Account", click on "Manage Subscriptions" 
  2. Here you'll be able to cancel your subscription plan, simply click on "Cancel Subscription" 
  3. You'll see a pop-up that says "Are you sure you want to cancel Sworkit?" Click "Yes"
  4. If you're successful in canceling your subscription, you'll see a message under "My Account" in red informing you that your subscription is set to cancel
  5. You'll continue to have access to Sworkit until the end of your cancellation period

Thinking about cancelling? We'd love to know why or if there's anything we can do to help. Reach out to us by email at support@sworkit.com or via your Sworkit app's main menu by selecting "Help Center" and clicking on Contact Support. 


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